Training courses

Short tracks built for people who run a business all day. Nothing longer than an hour, nothing that assumes a technical background.

AI Basics

What AI can and cannot do for a business with twelve employees, in language nobody needs a technical background for.

Beginner25 minOwners

AI for the owner who has fifteen minutes

The five places AI pays for itself first, and the one place it usually doesn't.

Beginner35 minManagers

Talking to an agent like a manager

How to brief, correct, and approve an agent's work the same way you'd coach a new hire.

Beginner30 minOwners

What your data is actually worth

Why the sales history sitting in your POS is the asset the national chains have been using all along.

Operations

The daily mechanics: ordering, scheduling, dispatch, and the handoffs between an agent and the people on the floor.

Intermediate50 minManagers

Forecast-driven ordering

Reorder points, safety stock, and reading a demand forecast without a supply-chain degree.

Intermediate45 minManagers

Building a schedule that follows demand

Staffing to a forecast, handling the exceptions, and keeping labor cost flat through a busy season.

Beginner20 minFront-line staff

Front-line handoffs with an AI receptionist

What the agent handles, what it escalates, and how staff pick up mid-conversation.

Marketing & Growth

Reaching the blocks around you with offers timed to what's actually happening on the street.

Intermediate40 minOwners

Running a hyper-local campaign

Picking the block, the offer, and the hour — then measuring whether it actually moved traffic.

Intermediate35 minManagers

Your customer list as a growth engine

Segmentation, lapsed-customer win-backs, and the cadence that doesn't feel like spam.

Finance

Seeing further ahead than the bank statement — cash, capacity, and the packet a lender asks for.

Intermediate45 minOwners

Cash flow you can see three months out

Turning booking and sales forecasts into a cash picture you can plan hiring against.

Advanced55 minOwners

Getting ready to borrow or raise

The financial packet local lenders and regional investors actually ask a Main St. business for.

Training your whole team, or your whole district?